Privacy Policy (GDPR)
MERAIS O.E.
This Privacy Policy describes how the company MERAIS O.E. (hereinafter “the Company”) collects, uses and protects the personal data of its users and customers, in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and Greek legislation.
2. What Data We Collect
The Company collects only the absolutely necessary personal data, such as:
• Name
• Shipping and billing address
• Email address
• Contact phone number
• Order and transaction details Bank card details are not collected or stored.
3. Purpose of Processing
Personal data is used exclusively for:
• the execution and management of orders,
• communication regarding orders or services,
• compliance with legal and tax obligations,
• improving the website user experience.
4. Legal Basis for Processing
The processing of data is based on: • the execution of a contract (purchase of products), • compliance with legal obligations, • the user’s consent where required.
5. Transfer of Data to Third Parties
Personal data is not sold, rented or transferred to third parties, unless this is necessary for:
• courier companies (for shipping orders),
• payment providers (only to the extent strictly necessary),
• accounting and tax obligations. All partners comply with the GDPR.
6. Data Retention Period
Personal data is kept only for as long as is necessary:
• to perform the contract,
• to meet legal and tax obligations,
• or until consent is withdrawn, where required.
7. User Rights
The user has the right to:
• access to his/her personal data,
• correction or updating,
• deletion (“right to be forgotten”),
• restriction or opposition to processing,
• data portability,
• withdrawal of consent at any time.
Requests are submitted in writing to the Company.
8. Data Security
The Company takes all necessary technical and organizational measures to protect personal data from loss, misuse, unauthorized access or leakage.
The website uses SSL security protocol.
9. Cookies
The website uses cookies to improve the browsing experience. For more information, the user can refer to the separate Cookies Policy.
10. Policy Amendments
The Company reserves the right to modify this Privacy Policy at any time. Changes are effective from the moment they are posted on the website.
11. Applicable Law
This Policy is governed by Greek and European Law on the protection of personal data.
Last updated: 20/3/2026